Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Noniccknamr
from Los angeles
Verified Purchase:Yes
Block should give 5 free state exiles along with the federal but I guess like everyone else less service more money
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chula Vista, CA
Verified Purchase:Yes
I've been using H&R Block software for several years for both personal and business taxes. Great software. Only TWO complaints: 1) issue updates sooner; and 2) increase the font size!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: beachgoat
from Texas
Verified Purchase:Yes
Wouldn't import last year's return - that might be my fault (somehow) - import has worked in the past
Wouldn't import 1099 info from Merrill Lynch
Sometimes tells you "You need to fill out form XYZ - get instructions from the IRS"
Failed to 'carry forward' some previously entered information
Wouldn't import 1099 info from Merrill Lynch
Sometimes tells you "You need to fill out form XYZ - get instructions from the IRS"
Failed to 'carry forward' some previously entered information
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lyle25
from nebraska
Verified Purchase:Yes
I'm a farmer, My tax return is due March 1, I was really concerned about the updates that were required before completion. I had trouble installing the previous updates but fortunately the Feb 27 update went in without a hitch and was able to transmit the return that same date.
My wife has a rental farm the requires a form 4835, I found no place in the program to give her ownership of the form 4835.
My wife has a rental farm the requires a form 4835, I found no place in the program to give her ownership of the form 4835.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ping05
from Orlando, FL
Verified Purchase:Yes
For the most part, it works well. There are a few things that could be explained better (mostly relating to self employment and rental properties) but general tax forms for most it works really well!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: fflip
from ohio
Verified Purchase:Yes
I like using the software. However, 2 years out of the last approximately 20 years my computer has had problems loading the business portion of the software. Both times it has taken most of a month for the techs to get me up and running. They did get it working, however, in my opinion that is way too long. Otherwise I would have given it 5 stars.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Personal edition great; Business edition mediocre
on March 3, 2026
Posted by: Drjed123
from MA
Verified Purchase:Yes
It's difficult to do this review, because there are essentially two different products involved: the regular software for personal use, and the "business" software, which I use to do the return for a trust. The former, the personal software, is excellent. The interviews are well conceived, easy to follow, and comprehensive. The latter, the business software, seems to me like it was written ten years ago and never updated. It is difficult to use, unclear at many points, and altogether a less streamlined experience than the personal edition.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
Block makes a really good program. Used the leading competitor last year and am much more comfortable with Block program. As long as the price stays reasonable I will stick with Block. I am a retired 30 plus year veteran of the mother of all government tax organizations so have no allegiance to any private sector program. I wish state filing fees
were about half what they are since I think the
industry including Block is predatory with additional
fees like that. The state fee prompted me to file one of the family returns by paper to avoid the 20 dollar
gig.
were about half what they are since I think the
industry including Block is predatory with additional
fees like that. The state fee prompted me to file one of the family returns by paper to avoid the 20 dollar
gig.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock