Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: DubbleD
from Wichita, KS
Verified Purchase:Yes
This product lacks a simple interview format like the deluxe version has. This makes it much more difficult to complete.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Basehor, Kansas
Verified Purchase:Yes
Second year used HRB software and new errors in this one.
Will not use again.
I worked for HRB in prior years. This is not good software if it takes my
prior training to identify errors and find a was around the software.
Will not use again.
I worked for HRB in prior years. This is not good software if it takes my
prior training to identify errors and find a was around the software.
Pros: Easy to import documents
Value
1
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: F ewe
from Delta Junction, AK
Verified Purchase:Yes
I bought this as soon as I received the email. Then in February I did my taxes and went to file by electronic filing, only to find out I could not until the program updated in March. So I waited and updated my program which had nothing to do with what forms I was filing. Then on March 6th I electronically filed my taxes only for them to be rejected because I had the wrong AGI and or PIN numbers from the previous year. So I went back and verified and all was as it should be. So I tried again. And again rejected. So now I have to manually mail my tax paperwork to the IRS. If this happens again, I’ll be looking for a different program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Have been using H&R for years. Good programs only had one wrong retrun.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: never never ever again
Verified Purchase:Yes
I have to reprint 9 pages to get 1 page. Cannot edit carried forward values that were changed in the amended return from last year.
Depreciation form not available until February 27.
Depreciation form not available until February 27.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Misty 123
from New York
Verified Purchase:Yes
I buy Premium & Business every year, it is easy to use, even for a complex return
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Shasta lake ca.
Verified Purchase:Yes
Easy to follow directions, I would recommend to others
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Stnmountain
Verified Purchase:Yes
I have purchased this software every year for over 10 years; always satisfied with it.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock