It's gone very well for years, using this platform. Fortunately, I have a good friend who knows stuff when I have an uncertainty, so haven't had to use the help except because the U.S. Govt was taking so long to update certain forms this year -- like Vehicle Expense.
Pros: Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The program works very well. The cost of additional states seems a little high. The state filing fees are very high. So I don’t use the program for more than one state and for filing the state return electronically. Otherwise I am happy with the value and functionality.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
This is a great product! Because it is thorough it save me 9k over Turbo Tax!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Mostly easy but finding schedules not always listed in forms but as an item on the bottom of another form
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
So disappointed I have been unable to efile this year. Also, I have a credit card charge for each of FOUR (4) unsuccessful attempts to file.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.