Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: MEB FSA
Verified Purchase:Yes
The program works very well. The cost of additional states seems a little high. The state filing fees are very high. So I don’t use the program for more than one state and for filing the state return electronically. Otherwise I am happy with the value and functionality.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Miami, Fla
Verified Purchase:Yes
I get it and working perfect, easy to use and file my return no problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mikie42
from Vermont
Verified Purchase:Yes
This is a great product! Because it is thorough it save me 9k over Turbo Tax!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dartbusiness
from Michigan
Verified Purchase:Yes
Mostly easy but finding schedules not always listed in forms but as an item on the bottom of another form
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
So disappointed I have been unable to efile this year. Also, I have a credit card charge for each of FOUR (4) unsuccessful attempts to file.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DubbleD
from Wichita, KS
Verified Purchase:Yes
This product lacks a simple interview format like the deluxe version has. This makes it much more difficult to complete.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Basehor, Kansas
Verified Purchase:Yes
Second year used HRB software and new errors in this one.
Will not use again.
I worked for HRB in prior years. This is not good software if it takes my
prior training to identify errors and find a was around the software.
Will not use again.
I worked for HRB in prior years. This is not good software if it takes my
prior training to identify errors and find a was around the software.
Pros: Easy to import documents
Value
1
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: F ewe
from Delta Junction, AK
Verified Purchase:Yes
I bought this as soon as I received the email. Then in February I did my taxes and went to file by electronic filing, only to find out I could not until the program updated in March. So I waited and updated my program which had nothing to do with what forms I was filing. Then on March 6th I electronically filed my taxes only for them to be rejected because I had the wrong AGI and or PIN numbers from the previous year. So I went back and verified and all was as it should be. So I tried again. And again rejected. So now I have to manually mail my tax paperwork to the IRS. If this happens again, I’ll be looking for a different program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock