Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: dmdrby
Verified Purchase:Yes
Program was bought in order to report taxes for my wife’s small dance company. Program had issues from the beginning and no one could provide a deadline of when a fix would be made and deadlines were approaching. As a result I had to use a competitor program which I find more complex for what we need. Very disappointing to see this happening. Probably will not use again.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TIGAVH
from Tennessee
Verified Purchase:Yes
Product was sufficient to address routine tax returns (individual and business). However, it had deficiencies in addressing returns involving Schedule K-1 (Form 1065); In fact, filling for returns with a Schedule K-1 included was only supported/available following the April 10 Update (e.g. 5 days before the filing deadline).
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Poohbar
from Fallbrook, CA
Verified Purchase:Yes
It was a bit confusing on whether I use the on-line service or download the software (my preference).
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MP O
Verified Purchase:Yes
I’m not sure if it is me because I’m getting older or that the product changed significantly from last year‘s H&R product. It seemed harder to navigate and pick up where you left off if you couldn’t do the entire filing in one sitting. I did like the price point however. And will probably use it again next year.
Value
4
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jake 2121
Verified Purchase:Yes
I have been a long time user but your issues with downloads for the second consecutive year has probably pushed me to look elsewhere. Your software is just not reliable
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Jake, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DoNotBuyBlock
from NC
Verified Purchase:Yes
Horrible software for 2026. You can't even resize the window. I felt like I was working with software from the 1990's. I'll be using Tax Act next year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
This is about the 10th year I have used H&R Block tax software and I have been very happy with it.
The nickname is a stupid requirement. I don't name my software!!
The nickname is a stupid requirement. I don't name my software!!
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Krickquet
from Ga
Verified Purchase:Yes
I had preordered the personal version and then needed to add business. In order to obtain business version I had to uninstall the personal version I had already bought and installed (and began working in). Then once I attempted to complete business forms kept receiving a fatal raven dbase error. Bottom line. I had to buy a competitor business tax software as yours does not work w windows 11 version I have. I ended up buying the original personal premium, then bought it again in a bundle w business that never worked and finally a business from a competitor. 300+ for tax software. I will only buy the personal going forward since the business no longer works on my laptop. (To include the previous year version that did work and now gets same raven dbase error)!
Pros: Easy to import documents
Value
1
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock