Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: jkj1950
from Wis
Verified Purchase:Yes
Worked great. Appreciate how well it brings info from previous year forward to this years return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MJNA66
Verified Purchase:Yes
Overall, very good for small home business and non-profits, one issue is the foreign tax credit 1116 updates need improvement
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jerrytrader
from spearfish SD
Verified Purchase:Yes
My only issue is trying to get a pdf attached so I could electronically file. After wasting hours trying, I quit trying and filed on paper with my three corporations. It would also be nice to someday have this version work on a Mac.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BPWinston
from Winston Salem, NC
Verified Purchase:Yes
I have purchased the software for many years. I love the guided entry and the ability to go directly to the appropriate page in the return to add my data. It is easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Boboa
Verified Purchase:Yes
I had to pay twice for one copy of premium n business.
The first time wouldn't download. Tried to issue complaint nothing happened
The first time wouldn't download. Tried to issue complaint nothing happened
Cons: Hard to import documents
Value
3
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RJ84
from Blaine, Minnesota
Verified Purchase:Yes
Have used H&R several years now. Very happy with it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: LarsJia
from Port Orange Florida
Verified Purchase:Yes
Overall very good. Some parts are hard to navigate
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: FrustratedDisappointed
from Virginia
Verified Purchase:Yes
Inaccurate spaces for correct input of home taxes. No help whatsoever from emailing or trying to chat. AI can NOT take the place of human conversations all the time. Hire people for goodness sake.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock