Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from West Mass
Verified Purchase:Yes
There are problems that brings the over-all down to a ow level.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: NP26
from AL
Verified Purchase:Yes
A piece of junk. Business will not work on anything but Windows 11, and not on all updates of that. It would not open for me at all (in Windows 11) until the third support person I spoke to told me the work around. It took nearly a month for tech to send me an email response to the problem. Beyond that, the program is difficult to work with, especially the state form.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sailorgale
Verified Purchase:Yes
Very efficient and effective tax software.i have been using this software for over 25 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Yegarcia
from Harlingen, Texas
Verified Purchase:Yes
It’s was easy and good process. Although still waiting for approval response.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Weoclo
from OH
Verified Purchase:Yes
This software won’t run on any OS but Windows 11. The other versions will, but not Premium & Business. You’ve got to have a fair level of knowledge about taxes to make it very far with this program. The “explanations” don’t often provide any additional information, they just reword it.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: larry bought it
from 72719
Verified Purchase:Yes
I bought this because i wanted to try to do a trust return. Gave up fairly quickly and ended up using a CPA, which left me to do a couple of individual returns. Should have bought the Deluxe plus State and get a free state return. Will not make that mistake next tax season. Still working on the individual return for self and daughter. Also, i had bought a new computeer and had to juimp through hoops to get last year's return added to the new computer where it would open and pull data for the 2025 return.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JCBii
Verified Purchase:Yes
I would like you to resolve the glitch regarding efiling a 1040 return for a deceased person.
During the interview questions, I clearly check the button the indicates that I am the Court Appointed Representative.
Yet each time I try to efile, I get a rejection notice which states... "You have indicated that you are not the court appointed representative of the decedent."
Please resolve this discrepancy.
Thank you.
During the interview questions, I clearly check the button the indicates that I am the Court Appointed Representative.
Yet each time I try to efile, I get a rejection notice which states... "You have indicated that you are not the court appointed representative of the decedent."
Please resolve this discrepancy.
Thank you.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Warrenton, VA
Verified Purchase:Yes
The software was able to calculate all the necessary adjustments just based on the questions you answered. I have not had issues with processing my returns.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock