Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: GW1111
Verified Purchase:Yes
Did not do Final Simple Trust Well. Had to get a professional. Would be nice if Business Simple/Complex Trust interview process was as polished as Premium. Could not Import data even though Statement had online download ID. Had to make too many corrections and still got bad accuracy review. Numbers were right for the most part. Did not pass my scrutiny. I'm sure the iRS would have issues. Had to hire a professional. Still used Premium for Personal Taxes for which it excels.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from La Junta, Colorado
Verified Purchase:Yes
I been using HRBlock software for over 20 years. It is easy to use doesn't take long to complete most returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nitro12
from IL
Verified Purchase:Yes
frustrating trying to enter simple Schedule C travel (mileage @ .70) ... business vehicle use :-(
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
Business software would not open database once return was started.Calling required a one hour wait.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Always a positive experience, but there are some small issues that could be fixed to make things better.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ldygodvr
Verified Purchase:Yes
Made doing my taxes this year so easy very happy I made the investment.
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Map002
from Carolina Shores, NC
Verified Purchase:Yes
I used it last year and loved it so I used it again this year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
I have been using the H&R Block software for many years even back when it was called Taxcut.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock