Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: 20 yr user
from Grand Junction, CO
Verified Purchase:Yes
2025 Business product is junk. Software loaded on both desktop and laptop, but when program opened it gives database error. Worked with help desk 3 times with no resolution. They submitted 1 regular and 1 expedited ticket to tech team. No one ever reached out despite me calling help desk many times. Now I am told, sorry, no refund; and sorry, don't know why tech team isn't dealing with this issue, it is impacting 1000's of customers. I have been using Premium & Business for 20 years and this 2025 version is the pits. Forced to switch to TurboTax. Ticket# 26795378 and #27143886
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I’ve used H&R Block software for my personal & business taxes for the last 10 yrs! Excellent program with easy of use!!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ai assistance
Verified Purchase:Yes
I like this program and have recommended it to.others. it eliminates the frustration of using 2 separate program since I have to complete both 1040 and 1041
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SZen
from Wilmington NC
Verified Purchase:Yes
I bought this product because Turbo Tax now requires Windows 11. I did not wish to upgrade. So, H&R Block offered a product that still works on Windows 10. I have used Turbo Tax Home and Business for 20 years, and am very familiar with it. H&R Block is less user friendly and required many updates, for which I had to wait, in order to complete my tax return by March 15. I didn't feel confident that everything required was completed efficiently. But completed and e-filed following verification that everything checked out.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wa
Verified Purchase:Yes
Works great. I use for 1041 and 1040. 1041 is not as user friendly as 1040
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Great Features
on March 15, 2026
Posted by: maports
from Jacksonville, FL
Have been using this software for years and it keeps getting better!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Personal program is awesome, business program need
on March 15, 2026
Posted by: KathySt
from Missouri
Verified Purchase:Yes
The personal tax program is a breeze. You must have some tax knowledge in order to complete the state side of things and some unusual tax situations.The business tax program needs work. I loathe when I purchase a new laptop and have to begin at ground zero with the business information. The business software must develop a way to move information via thumb drive to the new laptop so the prior year's information transfers. It makes no sense the personal tax info saves and transfers via USB, but the business info has no transfer ability.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
I have used the product for family I USE TO WORK FOR BLOCK RETIRED AND NOW DO FAMILY BECAUSE I CAN TRUST THE PRODUCT FOR THEM IT IS A PROVEN PRODUCT AND COME WITH A GUARANTEE
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock