Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
Verified Purchase:Yes
seems to work OK, but we shall see how the IRS feels about it!
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Cows
from Mabank TX
Verified Purchase:Yes
I bought the business edition and for the second year in a row, the business app would not download.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: CPARet
Verified Purchase:Yes
I used TurboTax for 15 years. Turbo just made the software impossible to use without hiring their prepairers which I don't need. I switched to H&R and am glad I did.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Failure of business software to work in Win 10.
on March 15, 2026
Posted by: Anonymous
from Liverpool, NY
Verified Purchase:Yes
The business software could not run in Windows 10 even though it was marketed and purchased as being able to.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jtln
from Catskill, NY
Verified Purchase:Yes
I'm not sure yet. I did taxes for a very senior friend and the part about pensions belonging to her or the deceased is not clear. Also, I noticed veterans now have to claim non taxable pensions.
Pros: Fast
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 20 yr user
from Grand Junction, CO
Verified Purchase:Yes
2025 Business product is junk. Software loaded on both desktop and laptop, but when program opened it gives database error. Worked with help desk 3 times with no resolution. They submitted 1 regular and 1 expedited ticket to tech team. No one ever reached out despite me calling help desk many times. Now I am told, sorry, no refund; and sorry, don't know why tech team isn't dealing with this issue, it is impacting 1000's of customers. I have been using Premium & Business for 20 years and this 2025 version is the pits. Forced to switch to TurboTax. Ticket# 26795378 and #27143886
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I’ve used H&R Block software for my personal & business taxes for the last 10 yrs! Excellent program with easy of use!!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ai assistance
Verified Purchase:Yes
I like this program and have recommended it to.others. it eliminates the frustration of using 2 separate program since I have to complete both 1040 and 1041
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock