Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Bob22229
from Florida
Verified Purchase:Yes
Program worked well, but I had a part in my 1099B which required me to override Box C on Form 8949 with a short term gain. The program wouldn't download my Schwab 1099 either which was dissappointing. But when I uploaded my file with the IRS it errored and wouldn't accept the override on Form 8949 so I had to reenter it another way. Ultimately it worked but those were my two biggest grips.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Bob, thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mobg
Verified Purchase:Yes
The help information for determining what should go in each field is almost non existent. The SW was no help at all in determining a businesses gross receipts from rentals shouldn't be entered into the gross sales and receipts box. It is good SW if you know all the tax nuance, but if you know the tax nuance you wouldn't need the SW anyway.
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bsf1
Verified Purchase:Yes
It couldn't handle my 1040 k1 form that had a QBI. Basically said sorry we don't handle that, go get a tax professional. So, I completely wasted money on this product.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CHARLES A SCHILL
from SUN CITY AZ
Verified Purchase:Yes
The personal tax program works fine but THE BUSINESS SOFTWARE DOES NOT. EVERY YEAR I BUY THE CORPORATE TO DO THE RETURN FOR MY CONDO ASSOCIATION. LAST YEAR THERE WAS A PROBLEM AND AFTER SEVERAL MONTHS IT WAS RESOLVED. THIS YEAR THE PROBLEM HAS NOT BEEN RESOLVED. I EITHER WANT A REFUND OR A CREDIT FOR NEXT YEAR FOR THE COST INCURRED PURCHASING THE PROGRAM.
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
It would be nice if the payor information would autofill from one year to another on 1099-K’s
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GeorgeK777
from Largo FL
Verified Purchase:Yes
I have used it for many years and I like the familiar interview. I like how it imports my information from the previous year, also.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: drew985
from Detroit, MI
Verified Purchase:Yes
The software was missing a lot of needed forms until the end of February and then had errors that needed fixing in some forms until the middle of March. Otherwise, it was not super expensive and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Good software for general taxes. Won't handle 199A data from K-1s.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock