Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
Hits errors when trying to run if it can't download all forms. Really bad software for error recovery.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AT121009bu
Verified Purchase:Yes
I have used your service for years. I have been very pleased.
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dissatisfied Customer 101
Verified Purchase:Yes
Terrible and deceiving software. The Business Part is absolutely horrible and doesn’t include the state. Why would someone need a business tax software without state.
Value
1
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Premium Biz Software
from Colorado
Verified Purchase:Yes
Not too happy with the software; had to wait for updates to fix problems during verification that still didn't get fixed. Software not updated for K-1 entries to match what IRS uses.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OK
Verified Purchase:Yes
This is my second year to use HRB and am extremely pleased! I is intuitive and thorough and accurate. I wish I had changed from another leading company years ago!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
Poor communication, confusing application support
on March 18, 2026
Posted by: Ch68
from Texas
Verified Purchase:Yes
I purchased premium with business for about the ninth year in a row. Personal loaded and worked fine, Business would not. After 5 phone calls and at least 7 hours on the phone someone finally figured our that personal would load on Windows 10, but Business needed Windows 11. My computer was too old, so I told them I was buying a new Mac. I was told to call back to load Business onto that. When I called back Business is also not supported on the MacBook.
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: fixmypcmike
from New York, NY
Verified Purchase:Yes
The personal software is always top-notch, but almost every year there's a problem with the Business software that prevents me from using e-file.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hartford
from CT
Verified Purchase:Yes
Very excellent ,self explanatory. Easy steps to follow . The results and rewards are very the best compare to other software I used before. I recommend to everyone.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 18, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock