Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Colorado Veteran
from Colorado
Verified Purchase:Yes
I've used the federal + state tax software since before H&R Block purchased TaxCut. The simplicity and ease of incorporating the past year's return have always made the process simple and quick for both my personal taxes and an LLC.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
I have used H&R for 20 years, always a good experience.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cathy22
from MT
Verified Purchase:Yes
Quite easy to use and much less expensive that Turbo Tax
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: No business can file
from Austin
Verified Purchase:Yes
I buy this every year
This year I cannot open the business tax unit
Very disappointing
This year I cannot open the business tax unit
Very disappointing
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Room for Improvement
from Indiana
Verified Purchase:Yes
Sections on declaring Retirement Income confusing Traditional IRA vs RMD verbiage very unclear also SCorp K1 and QBI credits The section in most need of Redo especially Line 17 “Whole assistance needs to be redone” poorly presented This is a “Major” credit Overlooked Not Premium Business worthy😗
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: KB Taxes
Verified Purchase:Yes
Easy yo use. Efficient. Accurate. Excellent product. Cost effective.
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
OK functionality. Unhappy with Electronic Filing
on March 20, 2026
Posted by: Trustfiler
from Tennessee
Verified Purchase:Yes
Program itself wasn't bad, though not nearly as good as the individual programs. Everything I saw about the program led me to believe I should be able to file my mom's trust/estate forms electronically. Even after I called the support desk and waited for an hour, I was told that I should be able to file electronically. After getting disconnected twice from the support line, I gave up and mailed the return into the IRS
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
3
Accurate but Imported Tax Documents Flasely Flagge
on March 20, 2026
Posted by: SwampIrishAnerican
from Sunset, LA
Verified Purchase:Yes
I had an issue with imported 1099 Div, 1099 Int and 1099 B while preparing my taxes. The review process flagged all imported documents for review although there were no corrections needed.
Cons: Time consuming, Hard to import documents
Value
3
Written by a customer while visiting HRBlock