Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Unhappy Customer 9999
Verified Purchase:Yes
Have used H&R Block Premium & Business for 17 years, and never had an issue until the last 2 years. The individual tax program works great, but I’ve had severe issues with the business program for the past two years. After I’ve entered all the tax information, I get an “unexpected error” message that says “The program has encountered an unexpected error and needs to close.” At that point, I can do nothing. Fortunately, I had a print out of the forms that I’d entered thus far. But, I had to manually complete the state returns. I gave them another chance this year, but the exact same thing happened again. I will be going to a different program next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: beth262
from Prescott Valley, AZ
Verified Purchase:Yes
This tax software is user friendly and I really like the quick transmission time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill1888
Verified Purchase:Yes
This is my third year for utilizing the Block tax software.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Waljoy
from Furlong. PA
Verified Purchase:Yes
Walk through for both my S Corp and personal very good and can run on Windows 10 unlike TT. Questions were clear and more to the point and produced results that I didn’t have to fix like TT.
Forms method not so much. I found Forms to be
somewhat cumbersome and couldn’t import my S Corp info from TT.
Forms method not so much. I found Forms to be
somewhat cumbersome and couldn’t import my S Corp info from TT.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Frustrated in GA
Verified Purchase:Yes
Software was released before the necessary forms were complete which caused the system to fail while I waited for updates. Even then, it was buggy. I also was unable to import my return from last year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Corrupt file and completely unusable with no auppo
on March 21, 2026
Posted by: Mike Kmer
from Cincinnati ohio
Verified Purchase:Yes
The additional business application was corrupt and was unusable. I searched to find help on the website but couldn’t find printed nor phone support to help me. What a waist of money and absolutely horrible support.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Quick and easy tax prep. I feel comfortable with the final returns and didn't have to pay a CPA for preparation for the 2nd year in a row. The program uploaded my HR Block 2024 return quickly which saved time.
One minor problem was the Federal review which had 4 "problems" with the return but none were true on the return.
Future FREE state electronic transmitting appreciated. Print and certified mail is a pain.
One minor problem was the Federal review which had 4 "problems" with the return but none were true on the return.
Future FREE state electronic transmitting appreciated. Print and certified mail is a pain.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: computer geek
Verified Purchase:Yes
it worked in place of turbo tax which eliminated compatibility with WIndows 10. it is a big deal to change out an operating system regardless of the reason
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock