Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: bob5566
from rochester ny
Verified Purchase:Yes
did great for normal taxes but my daughters wouldnt e-file said software must be updated got frustrated and printed it and mailed it. Wish you had an option to choose standard deduction instead of having to go thru all ths deductions.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tholian
from North Carolina
Verified Purchase:Yes
HR Block business software would not run on a Mac, nor would it run on VMWARE running Windows 11. I had to purchase a laptop with Windows 11 Pro. Then it consistently crashed requiring me to redo work. The screen resolution required a specific setting, instead of working within the framework of the laptop.
Finally got my taxes filed, so I give it a FAIR. No where near Intuit’s Product line.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Only way I could find to complete federal 5227
on March 22, 2026
Posted by: John DIY
from California
Verified Purchase:Yes
The business version offers the forms needed for a CRUT, which very few consumer available software offers. The downside is that you really need to be comfortable navigating the complex forms mode as interview mode isn't available for these more obscure forms.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bob4212
Verified Purchase:Yes
Product was fine but the computer hard dtive crashed snd we lost the program.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Better price than competition but challenging to use. The Business version produces K1s with items the Personal version cannot handle. Don't the developers of the two programs talk to each other? Distribution deduction in the Business program is clumsy & cryptic. State interviews leave a lot to be desired -- more like "here's the form, you figure out how to fill it out."
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
I have been using this software for more than thirteen years for my personal return and a trust return. Very easy to use and if I have a question, I use the Help function or ask my son who is an accountant.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Liyah 22
from Kalamazoo Mi
Verified Purchase:Yes
Very easy to navigate for an individual tax return
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JackRi
from Massachusetts
Verified Purchase:Yes
Was very hard to install the business program back in November until new updates came in late December/early January, much to late to make changes to business spending/income. Worked well doing partners return after that and the personal return, but when i did my daughters personal return it kept telling me it couldn't finish efiling and to try again. It final went through after needing to pay for the federal and the state efile with a credit card??? The problem there was we were charged twice for the state and 3 times for the federal efiles and there should have been 4 Fed efilings left!!! Tried using chat with no luck it takes way to long but got the 800 number from chat. Called the 800 number and after fighting with your PIA!!!!! answering system for about a half hour I was finally able to speak to a Rep who was very understanding. She checked and found that there were still 3 federal efilings left and we had only used 2 filings so far that were mine and my daughters, so we shouldn't have been charged for the federal efile at all. The charges she said were pending and that the unneeded ones should fall off but if they didn't I would need to call back for a credit after they were actually posted. What a PIA once again fighting through your answering system to talk to a rep to get back what shouldn't have been charged in the first place!!!
Pros: Easy to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock