Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: BAM64
from Atlanta, GA
Verified Purchase:Yes
2nd year in a row using this software. I find it very user friendly and simple to understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: PFP and PNP
from DMV
Verified Purchase:Yes
Frustrating that there was no warning that the March update required Windows 11. The computer I used has Windows 10 and was unable to upgrade to Windows 11. I had just finished my business return and was planning to file it the next day after I attached the required documents. Instead the update takes place and I can no longer access the business program. Return is gone and I have to start over. Also found it difficult to attach documents because of size limitations. Plan to spend money on compression software.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
I like it a few things could be worked on but good
on March 24, 2026
Posted by: Anonymous
from MN
Verified Purchase:Yes
I would like more flexibility in trying alternate scenarios (I do not like how it feels like its 1 time and full commitment and needs to be online at nearly all times?) I like it overall and will be buying it again for next year, I do like the "planning for next year portion"
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mpm246
from Virginia
Verified Purchase:Yes
I could not open a return to check on the efile status. I was told to wait for an update, After the update I was able to open the file once and then the same error came back. I tried to file for an extension on another return and the return disappeared.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Timi67
from Texas
Verified Purchase:Yes
I downloaded it and it wouldn't open. First business program I bought didn't have a business program.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Always easy to use
on March 23, 2026
Posted by: TaxMark
from Northern California
With all that’s been happening I thought this year would be a tough tax form year. I was happy to be wrong! The ease of use gets better every year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: LarryRT
from Iowa
Verified Purchase:Yes
I found the software very good! The only problem I had was the weekly updates did not give me my forms til the last day of February. I got my refund successfully. I am very happy with that.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: The Tax Johnny
from Columbus, Ga
Verified Purchase:Yes
The tax software is easy to use.That portion is very positive. I filed electronically and it took nearly a month to get my refunds from federal and Georgia. That is much too slow for electronic filing. Also, when the status of the refund, it was inaccurate. I had to check my bank online, to find out my refund was already in the bank account.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock