Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Bookkeeper Junkie
from WA
Verified Purchase:Yes
I have used this product for years. Each year the improvements that have been made to it have made it so much easier to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
I have been using your home an business for years
on March 29, 2026
Posted by: Davids Taxes
from IL
Verified Purchase:Yes
The Business Software will not load I tried it on 2 computers It give the same error message on both. I had to purchase Turbo Tax busies to complete my corporate taxes.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Murray, Utah
Verified Purchase:Yes
It really appears that my opinion is NOT valued, that this survey is juist a mere formality the results which goes directly into the bit bucket! Multiple responses to surveys even those which request a contact results in 'crickets'...
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TGeorge24
from Florida
Verified Purchase:Yes
I have used your software for years. For the first time ever, I was unable to even enter the Business file. I tried to use your Help services multiple times but was unable to get any assistance. Upon googling, I learned this was a problem across the board with the Business file. In the end, I had to use the IRS services to complete my taxes on time. I am extremely disappointed, and feel I am due a refund. The Personal program worked just fine.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bmees
Verified Purchase:Yes
Works fine for personal but disappointed to not being able to efile my trust
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Gla25
Verified Purchase:Yes
I have used the business and home versions several years. Interviews are straight forward and information is carried forward, eliminating a lot of manual labor. However this year my business package would not electronically transmit. Two unnessary forms were added to the business package. I had to manually remove them and mail the filing. New Coinbase reports did not easily match the interview, giving me errors. I did not have such problems in the last five years.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Mediocre: Trouble finding all the right input for K-1s. Switched to a new operating system after completing. Had a time trying to find out move Bus 25 to new operating system.--simple enough but no clue from anywhere on what the steps were. (Not related) Had to "run as administrator" initially,; didn't know this. Partnership worksheets are really clunky. Forms needs to be slicked up etc. etc.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clearwater Beach, FL
Verified Purchase:Yes
Have used since 1980. Always transfers data from previous year saving a lot of time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock