Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3
Ok for some businesses, poor guidance on others
on March 31, 2026
Posted by: Tigerfit
from AL
Verified Purchase:Yes
I have used this product several years for my S Corp, it was fine. This year was my first time filing for a partnership LLC, and I was disappointed. The program doesn’t step thru all the required yes/no questions, so those don’t show up until the final error check. It also offers no guidance whatsoever in reconciling the balance sheet schedules. Even though I know where the numerical difference lay, I couldn't tell where to put the entries.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Not the most intuitive software, but it got the job done.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DSW82
from Michigan
Verified Purchase:Yes
Easy to use, reasonably priced. I have used this software for years and will continue to use it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Really wanted to like this more...
on March 31, 2026
Posted by: MonyMony
from Elkton MD
After years of utilizing an alternative software, I transitioned to H&R as I require comprehensive tracking of numerous charitable donations. The software’s built-in functionality for itemizing donations is highly beneficial and greatly appreciated.
However, the application presents several issues that render it unsuitable for use on MacOS. Notably, the straightforward option of adding a password to a return is not functional for any complexity beyond the default “12345.” (Note, you have to force-quit the application if you try to add a password. Duplicated this on different machines with different MacOS versions.) Surprisingly, contacting support regarding this matter proved unsuccessful, as they were unaware of the password addition feature being included in the application. Additionally, importing a W-2 resulted in the application crashing. The options for downloading 1099s are severely limited compared to other tax preparation applications on the market, as many major financial institutions are not supported. Furthermore, attempting to download a second state return resulted in the application getting stuck in a look asking for additional payments and had to be resolved by support.
While a single issue could be overlooked, the multitude of problems encountered necessitate a serious consideration of alternative options for 2026.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: barmo
from saint louis mo
Verified Purchase:Yes
personal tax program is good business tax program stinks
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eddiero
from Miami,Florida
Verified Purchase:Yes
I am incredibly pleased with the HR Block online service. The platform was remarkably user-friendly, making a potentially daunting task feel manageable. I appreciated the clear guidance provided at each step. The process was efficient, and I felt confident in the accuracy of my submission. I highly recommend this service to anyone seeking a streamlined tax filing experience.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vegas Mic
Verified Purchase:Yes
I've been using H&R block software for 12 - 15 years. I'm very happy with it. It works just like an interview with a tax preparer.
Highly recommended
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I've used this software for 15+ years. I've never been disappointed with its ease of use and clarity.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock