Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,564 Reviews)
Open Ratings Snapshot
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product. 
(
2,945 out of 4,147
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Trustworthy brand, great features and price
on May 8, 2026
Posted by: Anonymous
from VA
Verified Purchase:Yes
We have been a HRBlock cuso=tomer for the last 4 years and quite happy.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Requires a lot of work on your own
on May 8, 2026
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
It ends up working but it requires a lot of work and thinking on your own. I will say that my return is not a simple one, but I find I have to do a good amount of searching on my own to know what I really need to enter and that it's all correct. Trying to find the answers within the software for the most part doesn't exist. It does for some things but certainly not for all. It falls short in that respect.
Cons: Time consuming, Hard to prepare
Value
2 out of 5
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Had to pay for Federal E-File???
on May 8, 2026
Posted by: greeneng
Verified Purchase:Yes
I have been using this product for years and will continue to do so. However this year I was charged for my federal E-File which was supposed to be included. That was annoying.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great!
on May 8, 2026
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Pretty darn good! Pretty doggone good I say, I say.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Really annoying problems that are easily corrected
on May 8, 2026
Posted by: JUSTME123456789
from ca
Verified Purchase:Yes
I bought this for this tax year, and had several problems that never arose with my many years of using Turbotax.
Pros: Fast
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and keeps improving
on May 8, 2026
Posted by: Mat72
from Kentucky
Verified Purchase:Yes
Have used for a couple of years and they keep making it better. Really like this software !!!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Use H&R Block Software for Years
on May 8, 2026
Posted by: M575
Verified Purchase:Yes
Use H&R Block software every year to prepare my taxes.
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
needed features
on May 8, 2026
Posted by: needed features
from Upper Arlington, Ohio
Verified Purchase:Yes
Wish you had more features for partnership k-1 inputs including fica tip credits.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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