Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3
IT HAS BECAAME MORE DIFFICULT TO FIND SOME OF THE
on May 8, 2026
Posted by: KING1960
from VA 20111
Verified Purchase:Yes
I STARTED USING H N R B 25 Y AGO AND HAVE USED THEM EVERY SINCE
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Camden, NJ
Verified Purchase:Yes
I completed my taxes using H&R Block software and it was easy to use and when I had questions I was able to get help. Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Good overall but the software basically abandons you on more complex returns. If you have any esoteric situations on your return you're suddenly in manual mode overriding entries.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mclv
from Hawai'i
Verified Purchase:Yes
Thoroughly perplexed and disappointed why by April 15, filling deadline, such a large corporation like yours still didn't have a patch or simple solution for your glitch with your business suit.
Made the whole experience a drag, difficult and vulgar
Made the whole experience a drag, difficult and vulgar
Pros: Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
the software can not e-file a 1041 form! Will not run on window 10! Always has mistakes that need to be fixed!. Poor layout, have to jump between forms and no way for new me to know that!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Leo J
from CA
Verified Purchase:Yes
It would be easier and more efficient to be able to input items, such as interest, dividends all in one place for all the categories, i.e.ordinary, US obligations, LT gain, Muni in state, Muni out of state etc.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: timbob619
Verified Purchase:Yes
Sorry I used Turbo Tax in previous years. Just enough help and uncomplicated instructions. What a refreshing change.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BillyBoots
from Nashville TN
Verified Purchase:Yes
It’s a pity that you do not honor your “maximum refund guarantee“
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock