Was able to e-file, however, it is difficult and cumbersome to print a paper return to file. It does not duplex print correctly; double sided pages didn't line up correctly. I want to see the figures used to compute the federal tax; we have capital gains so the tax table of income/tax percent does not equal the number shown and I could not get the same answer as the tax program.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Should have done the state taxes first. Some of the federal incomes that I listed didn't go over to the state forms. Needless to say I didn't catch it, but the state sure did.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I bought this program this year after over 20 years of using TurboTax because I would have had to buy a new operating system to use the current version of Turbo Tax. There was a learning curve for this software and it does not handle royalties very smoothly but otherwise is a solid program.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Dissapointed that they took away the 1 free state tax filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
While the Personal Tax program is good, I'm still disappointed in the Business program. I have a Trust for my daughter that should be simple, but wasn't. The Trust is a single account with a single 1099. I think it is time to consider rewriting the Business program by the same people who wrote the Personal Program. I will consider Turbo Tax next year just for that reason.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!