Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: medwick
Verified Purchase:Yes
This is very good software that I've been using for several years now to do a couple of 1041 trust returns. It works very smoothly. There used to be a bug that affected reporting distributions from Inherited IRA's but they have fixed that.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CudaRoo
from Seattle
Verified Purchase:Yes
While a good software package in the past, it is a failure this year because it does not allow for downloads from Merrill Lynch.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Spirit1958
from Oregon
Verified Purchase:Yes
The business part of the software is always not working properly and telling me to close the program because it isn't working right. I keep thinking of changing software programs because of the difficulties.
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Drats44
from Indiana
Verified Purchase:Yes
Coming from a dis-satisfied Coming from a dissatisfied long-term usage position with TurboTax, I found the available information related to specific data entry questions lacking. But the program cost significantly less than TT, so that’s a big plus.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobby M
from NC
Verified Purchase:Yes
I do taxes for my family, I'm happy with this product.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
wasted 4 weeks while trying to figure partnership
on April 3, 2026
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
Could not get the software to work for 4 weeks, kept getting the run around. After several hours on the phone and several people telling me it was in the works, one person looked into it and said the fix was in place and had been in place for a long while. They walked me through the fix and the software worked fine. Why did it take so long to say, open the software as an administrator to get it loaded the first time?
Cons: Time consuming
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AltBobby 25
from Atlanta
Verified Purchase:Yes
I am long time customer and I cannot see improvements over importing financial data from brokers
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin
Verified Purchase:Yes
I have been an HR block user for years and years, but this season may be my last. It was March 15 before the final update applied to business and same for 1040 es . The program also seems to be slower and harder to use. Very disappointed
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock