Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1
Program sucks
on April 4, 2026
Posted by: alex1234uu
from bennington VT
I spent many hours trying to get the capital gains side of the program to woork!!!!!!!
Next to imposible to get a human to talk to.
It will not import a large trading data like from Roobinhood!!!!!!!!! I bought it just for the capability!
Next to imposible to get a human to talk to.
It will not import a large trading data like from Roobinhood!!!!!!!!! I bought it just for the capability!
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Krzyz
Verified Purchase:Yes
The best two features are the ability to download the information from last year’s return and from my investment reports.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia Beach VA
Verified Purchase:Yes
Excellent product. I have been using it for over 20 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I purchased this to file my taxes for 2025. Great program!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: ellehr
from Lombard, IL
Verified Purchase:Yes
I really like this software. I have been using it for years and it is simple, easy to navigate, and reliable. Gives good explanation and additional information, has useful set up and detailed breakdown of the tax return figures. Overall great experience using it every year and I will continue to use it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Douglassville PA
Verified Purchase:Yes
Software issues two years in a row. I have used this product for years without issue , now problems for two years straight. Still can't get 2024 to open. Thank goodness we all filed before this bug popped up.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rachel2
Verified Purchase:Yes
I always use H&R software and have for many years.
User friendly for people who understand taxes.
The price is unbeatable! Great Product! Great Value!
Other tax software are over priced.
User friendly for people who understand taxes.
The price is unbeatable! Great Product! Great Value!
Other tax software are over priced.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: CufS
Verified Purchase:Yes
Terrible interface with little collaboration with external banks or links. Relatively simple return resulted in an IRS review. Overall very difficult and did not fully carry over data from other institutions. Worst software of my life.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock