Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: pfizzy512
from Austin, TX
Verified Purchase:Yes
No software package is perfect. I've been using this software for over 15 years. There are verbiages I don't agree with and this made specific fields and categories difficult at times. However, the use of Claude in conjunction with the software made it manageable. I'm a business owner and investor with a complex return.
Past versions have been buggy to the point where I had to paper file, but this was the best and most stable version yet. Three stars becuase it's wildly disappointing that the business version does not have a Mac version. Had to remote desktop to my PC from my mac to use it.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dwight m
Verified Purchase:Yes
I used it to do a return, and a few days later, i wan
ted to print a hard copy. I ended up getting 61 pages. Don't know what i did wrong.
ted to print a hard copy. I ended up getting 61 pages. Don't know what i did wrong.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Myowntax
from Texas
Verified Purchase:Yes
Good product, I was able to complete my taxes in no time at all.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using HR Block for years and except for one glitch in the Sub chapter S return, I am very happy with the results,
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
You screwed up again.
on April 6, 2026
Posted by: Macomber
from Minnesota
Year after year your program gets the MN property tax refund calculated completely wrong. It does not know how to do that tax form correctly. Last year I was audited going back 4 years. And, you got it wrong again this year. So I'll file it myself, but I feel you owe me a partial refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Honor L
Verified Purchase:Yes
I was a little disappointed in that there was no prompt to deduct my work shops rent from my income - had I not thought of it myself I would have paid much more.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hot Springs AR
Verified Purchase:Yes
Generally works very well with a new exception: The program has a glitch about filing your state tax forms. It sends them, but does not say so inside the program. It still says "un-filed". I did get an email confirming state acceptance of the E-filing, but it was disconcerting to not get a confirm inside the program that is had been filed.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Have used for over 15 years and works very well an
on April 6, 2026
Posted by: DD with QQ
Verified Purchase:Yes
Have used for over 15 years and works very well and easy.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock