Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3
FALSE Error message prevented electronic filing
on April 7, 2026
Posted by: Any file state efile
from California
Verified Purchase:Yes
I could not file CA state online because it asked me to complete a 1099-Misc. I have no 1099-MISC. The form was auto generated. The error asked me to complete a the state in item 17 on a totally empty form. I deleted the form and yet the error forced me to to mail a printed return.
Disappointing!!!
Cons: Hard to prepare
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Terrible Taxman
from AZ
Verified Purchase:Yes
I am a long time user of H&R Block multi-state individual and business tax programs and I continue to be pleased with the results in completing both federal and state income tax returns
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Hyno man
Verified Purchase:Yes
Thing went fairly smooth until the end at review time. I had only 2 problems and could not correct the entry. No matter what I did. The pin # was also a frustration. The directions tucked. I uses Turbo Tax for the last 13 years but had to change because of the windows version issues.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wasted Money333
Verified Purchase:Yes
Complete waste of money when it came to generating a K1. Had to buy different software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NO work on Mac OS
from Plano TX
Verified Purchase:Yes
Been using the product for years. This year Business 2025 does not work on my Mac running Parallels. It has worked for years. The high end version of the product is the only one that will not work on a Mac, which makes absolutely no sense. I won't be using it again next year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: noname156
Verified Purchase:Yes
The program would not install correctly and it took until less than 2 weeks before the due date before I could even use the program.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall good lacking some 1099 import capabilities
on April 7, 2026
Posted by: Jeff Kintzle
from Beloit Wisconsin
Verified Purchase:Yes
Overall the product is good. The capability to download a Wells Fargo 1099 doesn't exist in the desktop version. This capability exists in the paid subscription but not the desktop. I asked for it for the last couple of years to be enhanced but to no avail. For a PREMIUM software this capability should be included.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lone Tree, Colorado
Verified Purchase:Yes
This is not a very intuitive program. It also did not transfer all of my information from my 2024 Turbo Tax return, and it was difficult to ascertain where the missing information needed to be entered. There are no links in the software as to where dependent information is derived, nor all of the places where entered information will be entered into the return. Furthermore, I was never able to e-file my business return.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock