Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3 out of 5
3
Had to pay for Federal E-File???
on May 8, 2026
Posted by: greeneng
Verified Purchase:Yes
I have been using this product for years and will continue to do so. However this year I was charged for my federal E-File which was supposed to be included. That was annoying.
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great!
on May 8, 2026
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Pretty darn good! Pretty doggone good I say, I say.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Really annoying problems that are easily corrected
on May 8, 2026
Posted by: JUSTME123456789
from ca
Verified Purchase:Yes
I bought this for this tax year, and had several problems that never arose with my many years of using Turbotax.
Pros: Fast
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and keeps improving
on May 8, 2026
Posted by: Mat72
from Kentucky
Verified Purchase:Yes
Have used for a couple of years and they keep making it better. Really like this software !!!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Use H&R Block Software for Years
on May 8, 2026
Posted by: M575
Verified Purchase:Yes
Use H&R Block software every year to prepare my taxes.
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
needed features
on May 8, 2026
Posted by: needed features
from Upper Arlington, Ohio
Verified Purchase:Yes
Wish you had more features for partnership k-1 inputs including fica tip credits.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Your Software needs a lot of Work!
on May 8, 2026
Posted by: Anonymous
from Philadelphia, PA 19348
Verified Purchase:Yes
I have been using H&R Block Premium Business software for the last 10 years. But this year I am disgusted with the idea that someone would have the same AGI that they would have the previous year. I am now retired from the corporate world, however still consulting. retired folks receive a COLA each and every year. Why would you think they should have the same AGI each year. Our income tax return was could not be accepted by the IRS because they said that my wife's AGI was not the same as it was the previous year.
SHAME ON YOU!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on May 8, 2026
Posted by: WMadden
from Virginia
Verified Purchase:Yes
I've used the H&R Block Tax software for over 10 years, and am always happy with the experience and the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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