Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,564 Reviews)
Open Ratings Snapshot
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product. 
(
2,945 out of 4,147
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
2 out of 5
2
Not tax experts
on May 10, 2026
Posted by: Satya27
from Philly
Verified Purchase:Yes
For business filings what forms to be used has to be selected by the user, you should not call yourself a tax expert & except for 4 or 5 states, there is no efiling for business.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
About as expected. It was ok, but could be better.
on May 9, 2026
Posted by: Taxpayer958325
from Oregon
Verified Purchase:Yes
The good:
* It imported my last year's info from the H&R Block file.
* It helped me complete and check our personal and business taxes.
* I mostly trust it did so correctly.
* It made some use of comparing this year to last.
The bad:
* As often the case with H&R Block in the past, there are several places where the instructions and/or explanations are insufficient, unclear or incomplete, to understand how to fill out certain fields.
* Business expenses, health insurance, tax credits, warnings, summaries, planning for next year, and interaction between Federal and State sections could all do with improvements for clarity.
* As often the case with H&R Block in the past, there are several warnings that are not adequately explained, and/or that do not go away even when I do what it says to do about them.
* While in past years, despite the listed requirement for Windows 10, it was possible to install and run H&R Block software on earlier versions of Windows. This year, it started actually not running on my preferred Windows version (Windows 7), so I ran it on Linux.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excelente aplicación
on May 9, 2026
Posted by: Poter18
from Tacoma Washington
Verified Purchase:Yes
No compré algo para mi pero con lo generado me lludan a llegar a mis metas
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Software great
on May 9, 2026
Posted by: Connie87654
from St. Louis
Verified Purchase:Yes
Overall the personal worked great, I haven’t been able to use the business software, I had a ticket opened and there was a software error and they were supposed to send me a new version of the software when updated. I was unable to file my year end payroll reports with the software which was the whole reason I purchased that version of software .
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on May 9, 2026
Posted by: Anonymous
Verified Purchase:Yes
software did not work for 7 to 12 times for efile wasted so much time still need to filed paper, charge foe efiled but its advertise free
Pros: Maximizes refund
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1 out of 5
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good software I like the interview
on May 9, 2026
Posted by: JS102
from Alvin, TX
Verified Purchase:Yes
I’ve been using the software for at least 9 years now. It works for me and my family well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on May 9, 2026
Posted by: TMJohnson
from Seward, NE
Verified Purchase:Yes
Have used the H&R Block software for 10 years. Love it. Makes filing taxes bearable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not what you think
on May 9, 2026
Posted by: Anonymous
from GA
Verified Purchase:Yes
Like the program, but not the lies. Says free e-file included but when the time comes, all free e-files have been used, At zero hour you're forced to pay for something that was supposed to be included in the purchase price.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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