Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,526 Reviews)
Rating breakdown 9,526 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,016
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,921 out of
4,120)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: KhalidWise
from Stockbridge GA
Verified Purchase:Yes
Once again, your software proves that it still outshine over 10+ years of usage.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re thrilled to hear you had such a great experience! It truly means a lot to us that you chose to do business with us. Thank you for taking the time to share your thoughtful feedback, it brightens our day and motivates our team to keep delivering our very best. We appreciate you! 💚
Written by a customer while visiting HRBlock
Posted by: SID 201
from FLORIDA
Verified Purchase:Yes
BLESS YOU FOR MAKING YOUR SOFTWARE FOR BUSINESS PRIME COMPATABLE WITH WINDOWS 10. I DO NOT HAVE A WINDOWS 11 ABLE PC,
THE 1041 INTERVIEW SYSTEM WAS NOT HELPFUL IN UNDERSTANDING ALL OF THE ENTRIES AND DIFFICULT TO UNDERSTAND THE BENIFICARY SECTION. THANK GOD FOR CHATGPT THAT HELPED ME STEP FOR STEP THREW THE WHOLE PROGRAM .
THE 1041 INTERVIEW SYSTEM WAS NOT HELPFUL IN UNDERSTANDING ALL OF THE ENTRIES AND DIFFICULT TO UNDERSTAND THE BENIFICARY SECTION. THANK GOD FOR CHATGPT THAT HELPED ME STEP FOR STEP THREW THE WHOLE PROGRAM .
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Windy11
from North Carolina
Verified Purchase:Yes
Software is easy to use. Prompts are timely and designed to avoid errors and omissions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: B3VA
Verified Purchase:Yes
I bought this as an alternative to Intuit that I have used for the last 3 or 4 decades. That company has irritated me did to their poor service and tactics.
This product took time to get used to. It did what I needed it to do, still a bit unfamiliar.
This product took time to get used to. It did what I needed it to do, still a bit unfamiliar.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mike1090
Verified Purchase:Yes
Hard to use not as easy as individual HR Block app. Help section is not helpful. Still good to file electronically.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Mike, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lied to owe penalty
from Ohio
Verified Purchase:Yes
My tax program still says state taxes are pending. In reality, never submitted.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mwm97
from Georgia
Verified Purchase:Yes
Great software in general, but they don't seem to ever fix the bugs. The same bugs occur year after year. I've been using the software long enough now that I know the workarounds to get past the bugs, but it's a little irritating that they never get fixed.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DG71
Verified Purchase:Yes
I Have Always Loved The H&R Block Software, Works So Great For My Needs! Other Software Doesn't Even Come Close, But I Have Very Specific Needs!
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock