Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,526 Reviews)
Rating breakdown 9,526 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,016
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,921 out of
4,120)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: JT3Halls
from Clarksville, TN
Verified Purchase:Yes
Easy to use software with step-by-step walk-through to prepare my taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 29, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JackieRoKu
from Florida
Verified Purchase:Yes
We had my brother do our taxes he had a few issues but got everything done quickly and explained the finished return with us then e-filed. All went well and we got our refund only 10 days later so I would say it was easier than expected!
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
The LLC and state filings don't work as marketed.
on April 29, 2026
Posted by: Todd Le
from TX
Verified Purchase:Yes
I could successfully complete the 1040 filing... even I had to "Hard coded" some known items to get around. Completing the LLC filing is difficult and unable to efile it. I had to mail it instead.
State tax is a total failure. Numbers were populated incorrectly, even using " hard codes" to overrule, still did ot work. Finally I had to manually file and mailed it. I would not buy H&B Block products again. I gave 3 star rating because at least it worked for my peosonal 1040 filing.
State tax is a total failure. Numbers were populated incorrectly, even using " hard codes" to overrule, still did ot work. Finally I had to manually file and mailed it. I would not buy H&B Block products again. I gave 3 star rating because at least it worked for my peosonal 1040 filing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Roxie 2
from Eureka CA
Verified Purchase:Yes
I bought and have been using about 5 years. Had a few hick ups. I never got to the place to print my quarterly tax submittal. Also was trying to take energy credit for a wood stove catayiltic converter and didnt have the correct form
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MD
Verified Purchase:Yes
I have used the product for years it works well but some of the help features need to be improved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Fred Reimers
Verified Purchase:Yes
Even though i bought the more expensive software for business, some forms were not supported
Cons: Hard to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jeff Sh
from MO
Verified Purchase:Yes
Update containing all of the forms seems to be getting later. This is not good!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 30, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Angie 01
from Ohio
Verified Purchase:Yes
I purchased the business version becaused I needed to file a couple of 1041 trust returns. I found it hard to maneuver through the program and then found I couldn’t file electronically. Very disappointing
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock