Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,526 Reviews)
Rating breakdown 9,526 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,016
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,921 out of
4,120)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Leon131
Verified Purchase:Yes
Holds your hand through the federal and state tax maze, and double checks any blanks you may have missed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Walpole MA
Verified Purchase:Yes
I use this program every year and it has always served us well.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Blake1234
from Montpelier, Virginia
Verified Purchase:Yes
So many glitches and poor quality controls. Should have been fixed before it ever came to market
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Blake, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Red Jindo
from California
Verified Purchase:Yes
The individual tax portion is very good. The business portion is awful.
[review for business potion only]
For two consecutive years the business portion could not retrieve the previous year's information. In addition, because the information claims it is stored in a database instead of a file, saving data is perilous. If the local database service does not shut down correctly all the data entry you have done is lost. Frequent saves don't help, in fact it just increases the chances that the database will somehow trip on itself and become corrupted and lost.
[review for business potion only]
For two consecutive years the business portion could not retrieve the previous year's information. In addition, because the information claims it is stored in a database instead of a file, saving data is perilous. If the local database service does not shut down correctly all the data entry you have done is lost. Frequent saves don't help, in fact it just increases the chances that the database will somehow trip on itself and become corrupted and lost.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
I’ve been using your service for years. It’s great. Walks me right through the returns.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Hello Tom, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4
Still great program but quality deteriorating.
on April 26, 2026
Posted by: LT Customer
from Metro NYC
Verified Purchase:Yes
I have been using Taxcut for >15 years. I use the software loaded on my laptop for personal and business taxes. I have seen quality of software go down over the years. Some of the flows don’t work and there is no help. Lately I had to devise work around.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for sharing your feedback and for your long‑time use of the TaxCut/H&R Block software. We appreciate you noting both what continues to work well and the areas where the experience has been frustrating, especially around workflow issues and limited help options. Your input is important to us and helps identify where improvements are needed. If we can help in any way, our support team is here for you at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: Bill 1234
from Ohio
Verified Purchase:Yes
Mostly, the programs work well. However, there is still confusion between the Ohio Income Tax, and the Ohio School District Income Tax. No matter how careful I am your' program confuses my quarterly estimates between these two taxes. I just got a bill for the school tax estimates that were credited to the income tax.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nevada
Verified Purchase:Yes
I have used the H&R Premium & Business Software for many years and I am always happy with the software. It is relatively easy and efficient to use. I like being able to E-file. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock