Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,526 Reviews)
Rating breakdown 9,526 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,016
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,921 out of
4,120)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: m__a__s
from PA
Verified Purchase:Yes
Business 2025 is weak with the state "interviews". I file in Colorado, and there was no "interview" at all.
And for the price, I should be able to file both my personal Federal and State online for no additional cost.
And for the price, I should be able to file both my personal Federal and State online for no additional cost.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SmearODeer
from PENNSYLVANIA
Verified Purchase:Yes
Regular user for several years and the software mostly works, with no easy way to see a list of know issues (Bugs) nor a way to report them easily. I found 2 this year that stood out and found 1 of them to be consistent over the last 3 years of software publication at full update level.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used the program in the past and found that the current years program would not pull up information from previous years. Also, I found numerous bugs and defects in the program, causing excessive time being wasted and workaround being necessary. I was greatly disappointed in the quality of these programs for the last two years.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Business Review
Verified Purchase:Yes
the business software is terribly glitchy. I wasn't able to import last year's return because of an error that it was in use. I wasn't able to add forms to the state business once i started the return and had to create a new return just for the forms i needed and put in all my data again. There was a print error and i had to print to pdf and then print from the pdf because of the error. there were other minor issues, but the large ones cost me hours and i'm about ready to change providers next year. Start-to-finish errors and bugs. Fire the developers.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: E Roberson
Verified Purchase:Yes
Been using for years. Some areas could use better explanations/clarity but, overall, easy to use and a solid product for personal and S-Corps.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Long Time User 2
from Colorado and North Carolina
Verified Purchase:Yes
I have used this software for many years to prepare several corporate, partner, and personal tax returns across multiple states. It has alway worked flawlessly and is capable of handling complex issues of ownerships, sales, deprciation and exchanges.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BrokeNoJoke
Verified Purchase:Yes
Not easy to navigate. You say it's free then you charged me to file extension.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jack_Mama
from NOYFB
Verified Purchase:Yes
Made it all the way through without any hassles and was able to E-file, unlike the last two tax years using TT.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock