Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,526 Reviews)
Rating breakdown 9,526 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,016
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,921 out of
4,120)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Elie S
from New York
Verified Purchase:Yes
The software is fairly easy to navigate.
A huge drawback is the limited number of brokers connected to it. No Interactive Brokers and several others that I use. Will not use again. Too much manual input. Other programs connect to all my brokers.
A huge drawback is the limited number of brokers connected to it. No Interactive Brokers and several others that I use. Will not use again. Too much manual input. Other programs connect to all my brokers.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MCM2
from Las Vegas NV
Verified Purchase:Yes
Base Price for Sr and students too high for what they get.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
As usual, easy to use software.
2 suggestions.
1. Bring back the ability to compare filing jointly vs separately.
2. When the taxes/refund amount goes up or down, knowing the amount of change is not as important as to why it changed. I often have changes to the taxes/refund number with no input by me.
2 suggestions.
1. Bring back the ability to compare filing jointly vs separately.
2. When the taxes/refund amount goes up or down, knowing the amount of change is not as important as to why it changed. I often have changes to the taxes/refund number with no input by me.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: qca1
from bakersfield ca.
Verified Purchase:Yes
thought it would be as easy as turbo tax, NOT. you almost have to be a CPA to understand it, plus some of the carry overs did not add up correctly.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jdmcgui
from Texas
Verified Purchase:Yes
One small change please. Two years in a row I have missed the question asking if I had an IRS Pin. The important question is stuck in with a bunch of “normally” No questions. Is there a way to specifically ask this question as a stand alone question right up front at the start of the return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North, va
Verified Purchase:Yes
Overall great, program good, trying to download the state tax program or portion was difficult and instructions confusing with what it said and actually happened, did not have this issue in previous years tax program good
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your Review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AAD64
from Richland, WA.
Verified Purchase:Yes
Outstanding software. Easy to navigate and understand. Accurate and gives the customer confidence that the income tax submission is 100% good. I’ve been using H&R Block Tax software for over 15 years and stand by it. I love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ext filer
from Maine
Verified Purchase:Yes
Same trusted product but disappointed five free files but charged for extension file?
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your Review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock