Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,526 Reviews)
Rating breakdown 9,526 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,016
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,921 out of
4,120)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4
Complete program but tax law knowledge necessary
on April 19, 2026
Posted by: Many years user7
from New York, NY
Verified Purchase:Yes
The program is built with the assumption the user knows details of the tax law. This is not a Tax Prep for dummies software.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robb73
Verified Purchase:Yes
We use H&R Block tax program for many years now, I find that overall it a good product. There are a two problems that I have and your product does not help me try to understand what I need to do.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: notnextyear
from Colorado
Verified Purchase:Yes
Imports from my financial institution were not supported this year after over ten years of being supported, and the TXF import file format does not support the ‘wash sale disallowed loss’ and ‘accrued market discount’ fields for stock sales. My 3 hour tax prep turned into 12 hours.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Can't bother with getting AL tax laws correct!
on April 19, 2026
Posted by: Sam in AL
from Huntsville, AL
Verified Purchase:Yes
Every year this Software loses it's mind over the state return. The FIRST time it happened I had to call support and they told me what to do. AL does NOT tax retirement incomes and the FEDERAL government does not provide the expected results .... EXPECTED for taxes to be taxed by AL in boxes on the form 1099-R. On the AL state software side it says the number cannot be ZERO. Yes you can file electronicaly your Fed but AL state will bonk. Then if you go to the forms and correct the "error" by making it 1 or 2 and not zero it still flags it as an error. So you will have to file AL as paper, which is fine if it's not 10'oclock on 4/15 and your printer has paper and you do not owe the state. How H&R cannot get AL process correct is irritating, I suspect this is true for any other state that does not tax retirement income explicitly at the source.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Blutus
from Oklahoma
Verified Purchase:Yes
Too expensive for the limited options given with the HR Block software. No ability to import 1099 data for a trust. Incorrect information given by program about how to correct when the IRS does not accept your e-file return. I had to go to google to find the correct solution which was to enter “0” for the previous years AGI when the IRS is lists your previous years taxes as “currently under review”
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fireman12122002
Verified Purchase:Yes
I bought this on tax day and it was so easy and helped with my stress of doing my taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dvdbp
from MN
Verified Purchase:Yes
I waited until April to purchase the software for my complicated tax situation. The software easily handled my situation. My federal and state returns were completed quickly and I was able to file easily before the deadline.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Noneyour
Verified Purchase:Yes
Keep working in windows 10 and I'll be back. Also keep offering through various retailers. Transfer more of last tax years categories amounts not from turbo. Keep the irs form scrollable below fill in about but narrow the screen some both sides, with a little larger print.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock