Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,564 Reviews)
Open Ratings Snapshot
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product. 
(
2,945 out of 4,147
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Easy to use
on March 2, 2019
Posted by: Mike6019
from Houston,TX
I bought this and within an hour May taxes were prepared and ready to mail
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great help in confusing year
on March 2, 2019
Posted by: JCharles
from Seattle
I have used HR Block for many years. With all of the changes I was worried but it was super helpful!!
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2018 taxes
on February 26, 2019
Posted by: Blazind777
from Ma
Great product that I trust doing my taxes with!
I have been using H&R for about 5-6 years now with no real issues..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
TRASH IT
on February 25, 2019
Posted by: Patmcd
from Oxford,Ms
Worst software I have ever used. Used block several years but this is the last!!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love the features
on February 25, 2019
Posted by: Cobz
I bought a month ago. And Love the amount of forms you canfile
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Issues with retrieval of information from Schwab
on February 25, 2019
Posted by: Kellergm
from Portland, Or
First, Schwab was not ready to send information until Feb. 15 even though I had a hard copy way earlier. When I tried to bring the information over, all I got was an error message. You would think that information could have been shown in your responses.
When I tried to send my returns electorally I was show 5 problem. These were the fact that my address was not filled in from the Schwab import. The information was on the hard copy?
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
execellent for small business owners.
on February 25, 2019
Posted by: bob9
from empire, al
Have used your product for the last several years and enjoy the question and answer format of the program. Do not have to wade through a wad of blank forms not needed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Still a good product
on February 24, 2019
Posted by: Azzandra
from Florida
This year I was not as happy as previous years. I tried the help, but it was rejected. The first issue was that in the review the total appeared to indicate that I would owe taxes, but I got a refund instead. While I prefer the refund, I hope that I get to keep it. There were some items like the child credit and earned income credit where it was not clear what happened. In past years I had to enter a little more information. This year nothing. Maybe I earned enough that these went away, or the software was improved, or the tax laws changed. At the end I had to quit the main software to install a pdf printer, at least that is what the instructions seemed to indicate. Overall my confidence this year is a bit less than in past years. I accept that part of this is could be issues with the partial Federal government shutdown.
I did not import documents. I did not compare with other software, so I don't know if it was maximized.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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