I found the business version very hard to use and frankly a total waste of money. I have been using the personal version for years. But the business one is just not very good. I was also not able to upgrade from my delux version. Overall I wish I could get a refund and I won’t be using it for a return.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Need bigger buffer for 1099b for brokerage account imports
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
After nearly 10 years using HRB tax software, it appears someone in the programming department slept late a few mornings
Something as simple as making the text legible should be covered in session one of the programming class. What kind of nonsense is putting micro-text in pastel green on a white background? Scrolling the text to larger images only helps when the increased size exceeds screen area.
Shutting down for an evening should be simple. Not so. Partially finished return was prematurely submitted to IRS on a mid-return evening shutdown. A subsequent request for an extension was accepted. Amazingly, both the unfinished return AND the request for extension were transmitted back to me at the same time, both "accepted"..
Sad day when government software and procedures are faster and simpler than the "experts.".
Taking the entire package to a human enrolled agent. I expect one can fix it up[ by October.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Easy and Complete But Could Use Better Explanation
on April 17, 2026
Posted by: Sammy214
from Brooklyn, NY
Verified Purchase:Yes
Program was easy to use and overall very good. Some explanations of items could definitely be clearer and more to the point, with maybe a short description then more detailed info with real world applications for those that want to get more info. Also, a better explanation before purchase on who needs Premium and business versus just premium.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!