Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,527 Reviews)
Open Ratings Snapshot
Rating breakdown 9,527 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,017
2 Stars
687
1 Star
963
71%of customers recommend this product. 
(
2,922 out of 4,121
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
Very helpful, but confusing to navigate
on April 16, 2026
Posted by: Anonymous
from NY
Verified Purchase:Yes
Overall very helpful, but confusing to navigate, particularly when there is a need to return to an earlier step. No button to return to the earlier, already completed step. The cost of the software is high.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media DepartmentApril 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Super Easy to File
on April 16, 2026
Posted by: UGARedcoat
from Winder, GA
Verified Purchase:Yes
Once I learned the program it was very easy to use, very easy to understand, and made filing extremely easy in spite of the fact I had a LOT of information to put in.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentApril 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent software and very accurate
on April 16, 2026
Posted by: Fidel195867
from Viera, Fl
Have been a client for over 20 years, you did it again, Excellent
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentApril 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on April 16, 2026
Posted by: Fred 1041
Verified Purchase:Yes
I bought this in January because it is the lowest priced software that I've found for preparing 1041 returns. Unfortunately it's not as user friendly as Turbo Tax.
Cons: Time consuming, Hard to prepare
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentApril 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurate and easy to use Tax Software
on April 16, 2026
Posted by: Anonymous
from Gasburg, Virginia
Verified Purchase:Yes
I bought the H&R BLOCK Software for filing in 2026 last year. I filed my Federal and Virginia State Taxes using the Software on line. The Virginia return took the amount I owed out of my bank account the very next day. The amount I owed on my Federal Taxes came out of my bank account today April 16, 2026. There were no issues with either Tax return. I have used H&R BLOCK Tax Software for many years and it works extremely well. I highly recommend it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SoniaSocial MediaApril 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Personal tax program is great. Business—not so mu
on April 16, 2026
Posted by: Jss2009
from Michigan
Verified Purchase:Yes
I do the taxes for my deceased father’s estate (form 1041). Your program could provide better guidance to explain tax forms. Also, it does not integrate with Merrill Lynch, the financial services company that holds my father’s assets. So I had to enter all income manually. Finally, it was difficult to figure out how to access state forms. On the positive side, the program works on Windows 11 this year for the first time. I appreciate that. I have done my personal taxes using HR TaxCut for 25 years. The Business version of TaxCut is a bit disappointing.
Cons: Hard to prepare, Hard to import documents
Value
2 out of 5
2
Response from HRBlockBy AshleySocial Media DepartmentApril 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I've never been disappointed.
on April 16, 2026
Posted by: Anonymous
from Bergen County New Jersey
Verified Purchase:Yes
I have been using the H&R Block software products for over 30 years. I am satisfied with the performance and results.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AshleySocial Media DepartmentApril 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Does what I needed it to do
on April 16, 2026
Posted by: Evan on Maui
from Wailuku, Maui, Hawaii
Verified Purchase:Yes
I was able to complete both my business and personal tax filings efficiently at an acceptable cost.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AshleySocial Media DepartmentApril 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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