Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5
Excellent help!
on April 5, 2019
Posted by: JTV7
from Orlando, FL
So easy to use, and covers all the bases. I wouldn't
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Filing Problem
on April 4, 2019
Posted by: StuHodes
from New York, NY
Federal return rejected. Wrong prior year Federal AGI. Corrected. Refiled. Again rejected. A second rejection code: 32-FD-IND-162, not explained. I tried deleting Form F2210. Again rejected. This wipes out other advantages of H&R Block tax. sottware. Unless receive help, cannot recommend this product to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
Great Program, One Unexplainable Omission
on April 3, 2019
Posted by: UserCA
Program is intuitive and easy to use. One major omission is to capping of the mortgage interest deduction for mortgages over $1M/$750K (depending on the origination year). Thought this would have been fixed this year with all the focus on tax law changes, but it was not! Like in previous years, had to go back and compute the correct deduction amount by hand (simple computations explained in the 1040 instruction book) and correct the electronic entries. There are ripple effects that should and could easily be accounted for in the program as well (i.e., adjustments for states that don't follow this mortgage interest limitation). For such a otherwise comprehensive program, this omission is mind-boggling!
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Poorest tax help I have ever used
on April 3, 2019
Posted by: HRBLovertaxed
from Madison, Al
The program left you guessing, updated poorly, and did not have an help on the state forms
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Five years in a row
on April 2, 2019
Posted by: Roach Roadside Assistance
from Arkansas
I have used this program for the last five years for my business and personal taxes.. great product and will use again for taxes as long as I keep my business going
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Effective, simple to use and very few drawbacks
on April 1, 2019
Posted by: Vinnie T
from Northern VA
I have been using H&R Block tax software for about 12 years now. It's pretty straightforward and easy to use. If you make mistakes or have to add additional figures in to make corrections, you can go right to the section you need with a couple clicks. Every couple years or so, for some reason, it will refuse to load last year's data from the disk and you have to do everything again from scratch. It's annoying, but not impossible, however, we pay for it to work. When it doesn't, it's like being shortchanged. I will not be buying Business and Premium again because it promises to give you separate sections to itemize deductions for employee expenses, but it's really two separate programs. Business and the regular Premium. The only complaint I have about the Premium is it doesn't know how to separate calculations based on running 3 different schedule C's when comparing things like separate mileage on the same car, real estate taxes for the same home office, etc. I'll still be using it, because I'm used to it and don't want to switch to the "Other Guys". Guess I'll just have to live it the quirks since it does the rest very well.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
QUESTION TAX OWED TABLE ACCJURACY
on April 1, 2019
Posted by: YELNATS
from FT MYERS
IRS TABLES SAY MY TAX IS $48 MORE THAN H&R AMOUNT. WHY? TRIED TO CONTACT H&R BUT UNSUCCESSFUL.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Smooth Sailing
on April 1, 2019
Posted by: Richard Artist
from Overseas duty station.
This is year three with H&R. Easy to follow, very good continuity from the previous years. A very quick turn around for the acceptance from the IRS.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock