Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,527 Reviews)
Rating breakdown 9,527 reviews
5 Stars
5,199
4 Stars
1,661
3 Stars
1,017
2 Stars
687
1 Star
963
71%of customers recommend this product.
(
2,922 out of
4,121)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from usa
Verified Purchase:Yes
The final checks system is clunky and confusing. names forms not mentioned before and words like “may” be wrong. this appeared to ref
my imported data from fidelity. i assume that import is correct. and i dont need to check it’s accuracy- nor do i know how to. also dont hide buttons make thing more obvious!!!!!!
my imported data from fidelity. i assume that import is correct. and i dont need to check it’s accuracy- nor do i know how to. also dont hide buttons make thing more obvious!!!!!!
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from boston, ma
Verified Purchase:Yes
This was a helpful combination product since I had Estate and Personal taxes to process. I probably won't need this combo in future since my mother's estate will be settled, but it met a need for at least a few years.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MyDJCP
from Jackson TN
Verified Purchase:Yes
Easy to use, easy to navigate, will use again for personal and business.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Former TurboTax user very happy with H&R Block
on April 13, 2026
Posted by: Travelnash
from Reno Nv
Verified Purchase:Yes
It walked me through everything I was especially pleased to find the information required for my rental property in the income area and the deduction area right up front I didn't have to go looking for it
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stress
from Las Vegas, NV
Verified Purchase:Yes
The software has made my tax season almost completely stress free. I do wish that some of the descriptions of the fields in tax forms was written more clearly, with acronyms and mentioned forms explained, especially in the business software. Half the time when I read the help text I was still thinking "I have no idea what that means".
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bob27007
from Texas
Verified Purchase:Yes
I switched to HRB this year from TurboTax due to some technical difficulties I was having with them. This HRB software doesn’t seem to be able to generate comparative historical information analysis as TurboTax does. Other than that it was ok. The Business software is weak unfortunately as HRB does not support electronic filing of our federal Trust returns Form 1041. Therefore unlikely I’ll use again next year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LM65
Verified Purchase:Yes
I like it better than TurboTax which I've used many years, although the interface is less polished than TT. But it'sactually faster if you know what you're looking for.
Sometimes there is no way to get around an issue and overriding will negate eFile. That can be frustrating.
Or explanations are insufficient, esopecially in areas like Qualified Income Deduction. Took me too long to figure out...
It had no problem reading my TT returns from last year.
Sometimes there is no way to get around an issue and overriding will negate eFile. That can be frustrating.
Or explanations are insufficient, esopecially in areas like Qualified Income Deduction. Took me too long to figure out...
It had no problem reading my TT returns from last year.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kybd123
from CT
Verified Purchase:Yes
Fairly user friendly.I felt that the program had genuine concern to prepare an accurate return.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock