Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1 out of 5
1
My state return did not efile
on April 15, 2019
Posted by: RandyN
from Oklahoma
My state return did not efile and the program will not allow me to file it. Now my state return will be late.
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block alway come thru, ...
on April 15, 2019
Posted by: TJazz
from suburbs of Chicago
I have not have any issue with this Software from you. Its the Best.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
NOT SO GOOD
on April 15, 2019
Posted by: richardo911
from austin tx
Not as good as in years past. The HSA and SEP portions were most confusing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Product
on April 15, 2019
Posted by: wkender101
from Jacksonville, Florida
I have used H&R, Turbo Tax, Tax Cut and others over the years but H&R just works better for us.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR
on April 15, 2019
Posted by: Block review
from Cleveland TN
This is 2nd year using this software. Will keep using next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Final Review of Tax Forms prepared by H&R
on April 15, 2019
Posted by: DocTTec
from Houston, TX
The review is too general. It took me a while before I figured out that the issue with my return was a slightly negative business income (negative US$49). Only after reducing REAL expenses did I get a positive review ... that was a waste of my time. The worst part of the wasted time: ALL reasons identified by H&R were ALL unrelated to my correction and thus VERY confusing. The same limitations of all previous versions used,
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
basic tax software, but...
on April 15, 2019
Posted by: RJT0078
from Fairbanks, Alaska
This software has some bugs, and, you need to know a little about taxes to take advantage of this software, unlike TurboTax which a novice can use. Also, some states require E-file {New York} and you can't just E-file the state as a stand alone. I had to print & file my Federal, yet I can't E-file the state without first e-filing the Feds. Most annoying.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
What happened?
on April 15, 2019
Posted by: Brian50
from Baltimore, MD
I've used H&R Block's programs for years. The 2018 edition was the worst, not ready for prime time. Why was there no "interview" to accompany Wisconsin returns? Really, I could have done the return by hand. And the final analysis kicked up an elevated audit notation, although my return did not fit ANY of the reasons given for the elevated risk. The "help" you thought you bought? Try to find it to use it. Used to be chat boxes...where are they? The help offered was little m ore than read the instruction books. And when will H&R make it easy to exchange date between computers, such as when I buy a new one? C'mon now, let's start being a bit more customer friendly. If this is how it is again for the next edition, I may consider an alternative. Not quite a waste of money...but not far off, either. Very disappointing.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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