Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,042 Reviews)
Rating breakdown 9,042 reviews
5 Stars
5,024
4 Stars
1,557
3 Stars
926
2 Stars
634
1 Star
901
71%of customers recommend this product.
(
2,693 out of
3,791)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: BP user
from Cincinnati, OH
Verified Purchase:Yes
Not too many characters available to reply. The download product is dated.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Palm Beach, FL
Verified Purchase:Yes
Its just ok, the biz version fits laptop monitors better (finally). Got a weird error 1st time I tried to load biz premium. Called support. I knew more than the tech. Then Googled like crazy and tried an (old 2024) solution on Reddit. I've came to the product maybe in 2010 . It was called Tax Cut, but only because I needed to prepare the 1120 S. Get rid of those stupid RE income q's if the 1st amswer is NO. You should revamp and modernize the interface. Personal
version is ok as well. Gets the job done. Price works for a small biz. Good thing I have a degree in accounting....
version is ok as well. Gets the job done. Price works for a small biz. Good thing I have a degree in accounting....
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jimps
Verified Purchase:Yes
I was disappointed to find that the automated update erased the file path location to my tax return file, and reset to the default location.
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,447) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
611 out of
705)
Value
4.3