Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1 out of 5
1
Poor quality
on February 9, 2020
Posted by: Ticked off mad customer
from Usa
Verified Purchase:Yes
Updates take forever, and are 2 weeks later than other companies
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Never coming back
on February 9, 2020
Posted by: Bad Software 2020
Verified Purchase:Yes
Extremely poor perform. Changed to online download for CD's. I've been using this product for over 10 yrs and this has been the worse experience ever.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Product effectiveness
on February 9, 2020
Posted by: Rudd
from Cornwall, NY
Verified Purchase:Yes
The representatives are very courteous and professional
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to navigate
on February 9, 2020
Posted by: Staclean
from Omaha Ne
Purchased this instead of the other tax program soo easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Over 48 hrs pending?
on February 9, 2020
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Need to know why the return hasn't been accepted yet. What is the problem with the return have done this same thing years now.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Review
on February 9, 2020
Posted by: Steve TP
Verified Purchase:Yes
Not all the forms available, but at IRS website they are. Federal return is free to e-file, but not the state. Easy to use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I recommend H N R BLOCK for everyone!!!
on February 8, 2020
Posted by: Debrody
from Pa
Verified Purchase:Yes
It was so easy and simple to navigate and answer the questions. I recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Fairly easy to use.
on February 8, 2020
Posted by: BobandBobbie
from Dallas, TX
Much easier than other programs but I would have appreciate a walk-through for the social security 1099-SSA past year worksheets. Thanks.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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