Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,564 Reviews)
Open Ratings Snapshot
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product. 
(
2,945 out of 4,147
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3 out of 5
3
E-file
on February 16, 2020
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I am honestly a little upset with the e-file, I sent my return and because 1 digit was off my return was rejected and when I tried e-filing again they actually charged me. I think if a return was rejected then they shouldn't discount your e-files.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Using H&R Block
on February 16, 2020
Posted by: pops69
from Colorado
Verified Purchase:Yes
The software is easy to install. The instructions are easy to follow and understand. The checks at the end are very helpful and self guiding.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Software updates
on February 16, 2020
Posted by: NoIwouldnt
I have used HR Blocks software for 30 years. This is the first time my return has been REJECTED because of a form Block didn’t have updated. I’m appalled. Why didn’t the software tell me to WAIT TO FILE. When your returns gets REJECTED it can be really alarming. Then I find out it has nothing to do with me or what I had done.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works great
on February 16, 2020
Posted by: Ted P
from Chicago
Verified Purchase:Yes
Very easy to input data. Excellent checks and balances to make sure you're inputting information correctly.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worst Software I ever used.
on February 16, 2020
Posted by: Tax Pro22
from NYC
Verified Purchase:Yes
Horrible Software. Many issues related to tax items.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great and so easy to use.
on February 16, 2020
Posted by: Storm1900
from Houston
Questions kept me focused and online. Reviews and assessments of entries allowed b me to correct entries. Was able to complete the filing in just a few days.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software - easy to use
on February 16, 2020
Posted by: Sevencat
Verified Purchase:Yes
I have used this version of H&R Block software for years, not only for 1040 returns but also 1040 returns with self-employment, partnerships and S corporations. I'm completely satisfied with how easy it is to use and the help function that is available. I would recommend this software to anyone who needs to complete various types of returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
software has major update problems
on February 15, 2020
Posted by: taxpayer Martin
from Nebraska
Verified Purchase:Yes
When I downloaded an update, the business software disappeared and was very difficult to install again. I needed the business software for a small business for my parents. I was planning on buying other software, after I took an hour of time trying to get the business software running again. Finally, I got it re-activated. Also, when an update was suggested, it does NOT show what forms are being updated, so I had no way of knowing how my individual tax return or the business return was going to be impacted.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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