Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,972 Reviews)
Rating breakdown 8,972 reviews
5 Stars
5,002
4 Stars
1,540
3 Stars
911
2 Stars
629
1 Star
890
71%of customers recommend this product.
(
2,667 out of
3,751)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: CufS
Verified Purchase:Yes
Terrible interface with little collaboration with external banks or links. Relatively simple return resulted in an IRS review. Overall very difficult and did not fully carry over data from other institutions. Worst software of my life.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Douglassville PA
Verified Purchase:Yes
Software issues two years in a row. I have used this product for years without issue , now problems for two years straight. Still can't get 2024 to open. Thank goodness we all filed before this bug popped up.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,434) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
609 out of
701)
Value
4.3