Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
Save time and money
on February 19, 2020
Posted by: Txenv
from Tulsa OK
Verified Purchase:Yes
Easy to follow instructions. Helpful definitions. Saves a lot of money to be able to do it yourself. If you can run a business and do accounting you can do this.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
E-file issues
on February 19, 2020
Posted by: JB29
from Philadelphia, PA
Verified Purchase:Yes
The e-file feature is malfunctioning and will not allow me to e-file. The error message says I need to update the software before I e-file and I did it about 10 times and it still won’t work.
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and well supported!
on February 19, 2020
Posted by: Aaron M
from Burt, IA
Verified Purchase:Yes
Complete, comprehensive questionnaires that guide through an otherwise painful process. Contacted support for one issue, they resolved it in seconds. I can only say the best things about the software and it's support :)
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to understand
on February 19, 2020
Posted by: Carrie2
from Winfield, MO
Bought this about a year ago and I am so happy I did
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
They do their homework
on February 19, 2020
Posted by: Justmeandirs
from San Antonio TX
Verified Purchase:Yes
I have bought this tax software before and they do a wonderful job in preparing your taxes especially in the business section
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Known issue
on February 18, 2020
Posted by: JD Cooper
from Pennsylvania
Verified Purchase:Yes
The ability to submit Pennsylvania Tax Return is a known issue and can not be done. I wonder why a known issue is not communicated before purchase of a faulty product.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Identity tests is ridiculous!!!!!
on February 18, 2020
Posted by: Next
from Ohio
Verified Purchase:Yes
The program is great. Have used it for years . The reason I rate it 2 stars is the identity call you have too make. Some of the questions were way out there. Wanted to know which road was closest to us. We had never heard of any of them. Correct answer was a rod in another state. ( we got lucky and just said that one)I will be switching too a different program next year. Too many friends and family with same issue!
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not a good experience.
on February 18, 2020
Posted by: Ron Hunter
from Lisbon, Maine
Verified Purchase:Yes
From trouble purchasing to too few updates overall experience was poor. Third year using Block, will be going back to TurboTax next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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