Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,564 Reviews)
Open Ratings Snapshot
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product. 
(
2,945 out of 4,147
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Still works with Windows 7
on February 24, 2020
Posted by: MBoyd
from Spanish Springs Nev
I’m glad you still work for those who are in a rural area and must use dial up
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product I have been using for several years
on February 23, 2020
Posted by: Mike a repeat customer
Verified Purchase:Yes
Very easy to use. I have been using for many years and the data transfers over very easily.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Seriously out of date on forms & electronic filing
on February 23, 2020
Posted by: out of date
from Phila
Today is 02/23/2019 and you do not have the 1040-X form except in DRAFT!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
SERVICE
on February 22, 2020
Posted by: DJ Pierce
from Haddam , CT.
I received this product in the mail. I have been using HRB since the 1999 tax year. I experienced some difficulty installing the s/w using the usb card provided. In January I called support and spoke to Emma, (in Texas I believe). She was very helpful and walked me through the installation. I failed to stay on the line for the follow-up review. I wish to commend her for her assistance. D J Pierce
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on February 22, 2020
Posted by: acpccc
from North Carolina
Verified Purchase:Yes
I find it very easy to use and navigate through. As of right now, I would recommend anyone give it a try over any other product.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but could be great.
on February 22, 2020
Posted by: Eric arb
from Princeton nc
Verified Purchase:Yes
All the tools are there to get the best refund but navigation through it is lacking.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
A great program
on February 22, 2020
Posted by: Thomasrp
Verified Purchase:Yes
Easy to use, easy to import previous years, great program. I have used this for at least 15 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Somewhat disappointing
on February 22, 2020
Posted by: Richard Jeremiah
Verified Purchase:Yes
Not very user friendly even after having used it for three years. It touts free e-pay services, but if even one small item is missing or wrong, you have to print and mail. And getting the wrong things fixed isn't easy.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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