Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,941 Reviews)
Rating breakdown 8,941 reviews
5 Stars
4,990
4 Stars
1,533
3 Stars
906
2 Stars
626
1 Star
886
71%of customers recommend this product.
(
2,651 out of
3,729)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: MNillinois
Verified Purchase:Yes
Hard to use. Interviews are very limited. In fairness, I'm sure it would be easier if I used it regulary
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Canton Man
from OH
Verified Purchase:Yes
E-filing fee for State tax is outrageous. Instead of allowing to e-file up to 5 federal taxes, offer the choice of e-filing up to 5 federal and/or state taxes with the software purchase.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vilseck, Germany
Verified Purchase:Yes
The business program doesn't run. After calling from overseas for 2 hour support session it still doesn't run.
They said they would have the advanced team get back to me but no one has. From Reddit it looks like the program hasn't run since January and that there has been been no fix.
They said they would have the advanced team get back to me but no one has. From Reddit it looks like the program hasn't run since January and that there has been been no fix.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I don't trust that the questions and results are correct. Plus the state form was not accurate.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,425) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
605 out of
696)
Value
4.3