This software is easy to use and enabled me to obtain a large tax refund. The only complaint I have about it is that when I had a question about how to enter something, the software required me to pay an additional amount for support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Glitches in the programs and after several days of trying to get this figured out including hours with their tech services, I still don’t have my business state return that I paid a premium for. And then the federal side won’t even transfer my personal info to the personal state return so I had to enter everything twice again. :-(. This is with an S-Corp return, maybe they are okay if you just do personal returns
Cons: Time consuming, Hard to prepare, Hard to import documents
I have been attempting to process my taxes for weeks now. Error after error after error. This is my first year using this software and it is also my last.