The personal product was fine, but the business product barely worked, and will likely cost a lot of business owners a lot of money on overlooked/missing items (ex: Section 199 Schedule K entries).
Did not like that when I answered interview questions they were not populated on the form and then at the end they showed as errors. Used turbo tax last year and i was able to compete my llc return in less than a day. This year it took me twice as long and had to get my accountant fried to fix my k-1’s as I could not get them correct. Again this was way easier on TurboTax.
Attempted to use this software for a straightforward trust return. Kept getting errors - invalid date. Kept complaining that fields I did not need to enter were blank. Uninstalled. Used a different product and it was a breeze.