I would have given H&RB five stars, because the "Premium" portion of the program works great. BUT when I went to load up the Business portion of the program to do my Dad's taxes, I found out that it will not run on Windows 7 !! Why was that not made clear in the emails to me that wanted me to purchase the program? I have used H&RB Premium & Business for probably 10 years or more and it has run fine on my Windows 7 machine. But for some reason, this year, they decided to change the Business part to require Windows 8.1 or greater. The "Premium" portion still runs fine on Windows 7. This change should have been made blazingly clear to previous users of the program before they purchased it - instead of hidden from them!!! So they are forcing me to look for a different program or seek out a tax professional to do my Dad's taxes or to buy a new computer. Disgusted.
On price it's excellent, but I find the navigation among forms to be extremely confusing. I am using Partnership business type, by the way, in case that matters.
I wanted to be able to do my own taxes for my Trust. While the software is not quite as intuitive as their standard tax software, it's significantly more cost effective than my accountant. Now that I've learned the ins and outs of it, I will definitely be using it in the years to come.
I've used this program for years. This time the Business portion of Premier was pretty problematic; not wanting to run after program restarted. Managed to get it working on different computer so I could file but now it won't start there either to allow me to check filing status. The personal portion worked well.
The personal tax return part of the program was definitely 5 stars. I had to lower it because on the business side I had to go into the forms more than expected vs answering the interview questions like the personal side. All in all a great product. Two years ago I had technical difficulties with the same program and had to use the competitor. It appears they fixed the glitch. Glad I came back.
Pros: Easy to prepare, Easy to import documents, Fast