Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,564 Reviews)
Open Ratings Snapshot
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product. 
(
2,945 out of 4,147
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
2 out of 5
2
Complicated.
on March 13, 2020
Posted by: Bay41
from New Iberia, La.
I used HRBlock 2018 and it was easy and straight forward. This 2019 Premium was complicated. I asked it to apply my overpayment to my 2020 taxes, but it kept $53 out and will credit my bank account. Plus, the list of business expenses does not match the list on Form 1040 Sch C. Had to combine things to make it work.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Cumbersome
on March 12, 2020
Posted by: Patrick J Mac
from Metairie, LA
Verified Purchase:Yes
It was a bit cumbersome and awkward to use. it needs to be more simplified.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Waisted submitions with needless rejections
on March 12, 2020
Posted by: Frustrated but it works
Verified Purchase:Yes
Waisting multiple “free” submitions for minor errors is extremely frustrating. I appreciate the attempt at offering multiple free submissions but the system could really use some QA/QC to help avoid needless rejections for very minor issues.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
lacking
on March 12, 2020
Posted by: nope1234abc
Verified Purchase:Yes
Not enough examples/explanations. Should be able to view/print previous years' returns.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
would not recommend
on March 12, 2020
Posted by: liar
from colorado
Verified Purchase:Yes
Took way to long to get updates. No enough information about new questions
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Tax software
on March 12, 2020
Posted by: Topher2030
Verified Purchase:Yes
Fairly good, straightforward. One annoying thing is all the updates that come later in the tax season that you have to wait for....
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Everything went smooth
on March 12, 2020
Posted by: JoeAJr
from Northern IL
Verified Purchase:Yes
Thought I'd give it a try after the other one dropped the ball last year although I used their product for many many years.
Did not disappoint. Easy to understand and navigate. Went super smooth. I will definitely not hesitate to use H&R software next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thorough, like an agent does.
on March 12, 2020
Posted by: SandoMetal
from Las Vegas
Verified Purchase:Yes
Asks all the same questions an agent does. Everything done for you. Superb!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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