Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
Simple to use for my simple situation
on March 22, 2020
Posted by: rahul2020
We have a simple case of filing. W2, 1099 Int, 1099 Div, etc. No complicated situations. The software was good. I have been using it for many years. This year, the update server did not work. I ignored in the beginning but before eFile it asked me to update. The server was still down. So I had to download the update software from their site. The software restarted the computer. Fortunately I had saved the return, so no loss except a few minutes.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simple to use for my simple situation
on March 22, 2020
Posted by: rahul2020
We have a simple case of filing. W2, 1099 Int, 1099 Div, etc. No complicated situations. The software was good. I have been using it for many years. This year, the update server did not work. I ignored in the beginning but before eFile it asked me to update. The server was still down. So I had to download the update software from their site. The software restarted the computer. Fortunately I had saved the return, so no loss except a few minutes.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
H&R Block Premium & Business Software
on March 22, 2020
Posted by: Hwang
from Denver, Co
Verified Purchase:Yes
Very slow system response when reviewing downloaded large numbers of 1099B investment sales. I needed to wait for more than 30 seconds to review next transaction in order to get rid of "!" mark as required for the app.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Average Satisfied Client
on March 21, 2020
Posted by: Carmina Burana
Verified Purchase:Yes
Just finished filing using HR Block software. Easy, accurate and reliable. Used HR Block for over 10 years. I would not change. Never had a challenge from IRS. E-filing is 1 click.
I have no affiliation with company, received nothing for my opinion and endorsement, just t a normal average satisfied client.
Bob
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
What you need for Small Biz and Personal taxes
on March 21, 2020
Posted by: Devbnj
from New York, NY
Verified Purchase:Yes
It feels nice placing your trust in good ol' H&R to get your taxes done. The software was easy to navigate. It wasn't super friendly, but close to being helpful. It's exactly what I needed for my small business and personal taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Tax Tool!
on March 21, 2020
Posted by: TedC
from North Las Vegas
Verified Purchase:Yes
Use H&R Block every year. It helps explain all my deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Poor product lousy tech help
on March 21, 2020
Posted by: WhistlerS handyman
from New york
Verified Purchase:Yes
Program had some glitches that were not able to be fixesd bytheir tech groop.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Ohio form calculations wrong
on March 21, 2020
Posted by: James Accounting Degree
Verified Purchase:Yes
The Federal part is OK, have been using it for years, but the State (Ohio) is wrong. Business income is exempt from state tax, but H&R Block business income deduction worksheet doesn't work correctly. I tried re-entering the profit and wage numbers, but it won't add them together and deduct them like the free Ohio online form does. I looked at last year's form, and found out it was incorrect also, and I received a smaller refund than I was entitled to. I tried to call H&R, but there was a 30 minute wait.
Written by a customer while visiting HRBlock
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