Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,896 Reviews)
Rating breakdown 8,896 reviews
5 Stars
4,971
4 Stars
1,525
3 Stars
900
2 Stars
617
1 Star
883
71%of customers recommend this product.
(
2,629 out of
3,693)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: AT121009bu
Verified Purchase:Yes
I have used your service for years. I have been very pleased.
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
Hits errors when trying to run if it can't download all forms. Really bad software for error recovery.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wise guy
from Texas
Verified Purchase:Yes
I have used your software for 15+ years. I have had unresolved issues with both the business software and the deluxe software that are preventing me from filing. I have called the help desk numerous times and it has been weeks between the call and any response. I may have to try turbo tax. Very disappointing and frustrating
Pros: Maximizes refund
Cons: Hard to prepare
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Park Ridge, IL
Verified Purchase:Yes
The business part (Form 1041) worked well on my laptop, but would not work on my older desktop.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 19, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I know nothing about taxes but the program led me to the finish zone.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Felix G
from North Texas
Verified Purchase:Yes
I have used H&R Block tax software for a number of years. It is straightforward and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 19, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Flintnapper
Verified Purchase:Yes
I have submitted my taxes, which required some new procedures due to a family member in a nursing home. I found the program most helpful.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MelShi
from Clermont, Florida
Verified Purchase:Yes
Liked the "Learn More" features and forms were user friendly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock