Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,896 Reviews)
Rating breakdown 8,896 reviews
5 Stars
4,971
4 Stars
1,525
3 Stars
900
2 Stars
617
1 Star
883
71%of customers recommend this product.
(
2,629 out of
3,693)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Cows
from Mabank TX
Verified Purchase:Yes
I bought the business edition and for the second year in a row, the business app would not download.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
seems to work OK, but we shall see how the IRS feels about it!
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Chemlem
from WI
Verified Purchase:Yes
A good value for a helpful interview style gathering of the data. I especially like the importing of previous data that stays the same every year. And, the importing of Fidelity investment data for the new year saves hours of entry by hand.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: preparation Process
from North Carolina
Verified Purchase:Yes
I was very pleased with the process and how smooth it went
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fmathieu
from NY
Verified Purchase:Yes
I filed my 2025 Income taxes, and both state and federal accepted
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Love the Personal but Business Taxes are subpar
on March 16, 2026
Posted by: NancyGaga
from Pittsburgh, PA
I have used the Personal version for years and love it. Very easy to use and very helpful. I got the business version this year and it seems to have been written by a totally different set of people. It is not easy to use, it is not helpful. I had issues finding the correct places to put the data so it would calculate correctly. I hope they can improve the business side to live up to the wonderful quality of the Personal side.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bigs51
Verified Purchase:Yes
Everything was good and was able to do tax return really quick!!
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Missing K-1 supplement form and no hot links
on March 16, 2026
Posted by: Huisende
from MN
When I went to put my K-1 partnership in, it doesn’t support all the codes in the K1 so it gives you an error. There is no way to correct the error.
Additionally, when there are issues, it tells you to use the take me to button and select which thing to look at why don’t you just make that a hot key to take you to where you want to go instead of giving you five steps to get to it. This is very inefficient. It also should have an outline of the interview you are in so you can bounce around instead of forwarding and backing through the interview when you know you need to change something.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock