Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Excellent Product, better than others
on April 3, 2020
Posted by: Dan Y
from Michigan
Verified Purchase:Yes
Excellent product with great helpful explanations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy like me.
on April 3, 2020
Posted by: P Fogt
from Tallahassee
Verified Purchase:Yes
I've used the program for years. Anyone can do their own taxes using it.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Inadequate technical support
on April 3, 2020
Posted by: MMA06
from Liverpool, NY
Verified Purchase:Yes
Technical support representatives were not helpful and knowledgeable enough.
Pros: Easy to prepare, Fast
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
It was better in the previous years
on April 3, 2020
Posted by: Jeri Hake
from New Castle, PA
Verified Purchase:Yes
I had trouble importing last year's data when I had to do W2s for several companies. In the personal section, I could not get the IRS to accept one return. It had to be mailed in. I been using this software for over 15 years. This has been the worst.
Cons: Hard to import documents
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 3, 2020
Posted by: 5 years user
Verified Purchase:Yes
Very nice and easy to use. Most importantly importing last year data and errors checking and explaining items with examples
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HR Block Premium and Business software.
on April 3, 2020
Posted by: Buzzy Bee
from Boston MA
Verified Purchase:Yes
This program does trust tax returns. I don't know that any other program does them. It works well for me, and includes 5 free federal efiles.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great worm
on April 2, 2020
Posted by: Camilo11
from fl
Verified Purchase:Yes
Diana was amazing she answered all of my questions and got me an amazing amount of money back
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Needs improvement - Premium is ok for personal tax
on April 2, 2020
Posted by: Brian D 2
from Raleigh, NC
Verified Purchase:Yes
It's slow and it won't run on Windows 7 (even though the purchase page claims it does). The business version provides almost zero help so plan on reading the IRS instructions. I gave it 2 stars because the problems are mostly with the business version. The personal part is ok.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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