Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Wayne, PA 19087
Verified Purchase:Yes
I bought the business package on line from you. I could not get the business program to start. There was an error called Raven DB server error. I filed a report 2/19/26 but did not receive a reply until about 3/15/26 when you offered a refund for the program because you could not make the program work with Window 10. This was a very disappointing turn of events. I have used H&R Block for many, many years and I depended on you to help me with my taxes. You let me down big time this year.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Premium & Business 2025 Software AAA+++
on April 14, 2026
Posted by: Anonymous
from NY
Verified Purchase:Yes
Ease of use even with many changes to tax laws AAA+++
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BlueDot62
Verified Purchase:Yes
The business portion does not work on an Apple iMac running Windows with parallells.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I used this software for 2025. I have been using HR Block for over 10 years now.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LCamacho
from Florida
Verified Purchase:Yes
I have been using your software for many years and I like it very much. It is easy to follow and to make sure that you are not missing anything, to me it has great features.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Have used this product for many years. Very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Michael 77354
from Magnolia, TX
Verified Purchase:Yes
There was a sale and the price was attractive so I switched from Turbo Tax for a year. This is a fairly antiquated piece of software and not intuitive--it can spot errors in a form and take you to the form but you cant edit the form and it wont take you to the worksheet that informed the form. You have to figure that one out on your own. I tried to delete a form three times, but the worksheet kept putting the form back in! Surely we can do better.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: overhaul26
Verified Purchase:Yes
I really wanted this to work, but the user interface makes it far more difficult than it should be. Basic tasks like printing and e-filing are buried in non-intuitive menus, and the workflow feels outdated and confusing. Even after spending significant time navigating the software, I still ran into errors that weren’t clearly explained or easy to fix.
For business tax software, clarity and efficiency are critical—this misses both. It eventually gets the job done, but only after unnecessary frustration. Definitely needs a major UI/UX overhaul.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock